Contact information

.lk-contact { --bg: #FAF8F7; --card: #FFFFFF; --brown: #403533; --brown-deep: #302624; --taupe: #74605B; --blush: #F3E7E4; --text: #625653; --muted: #746C65; --border: #E8E0DD; --soft: #F8F4F2; background: var(--bg); color: var(--text); font-family: "DM Sans", Arial, sans-serif; padding: 50px 20px 80px; line-height: 1.75; } .lk-contact *, .lk-contact *::before, .lk-contact *::after { box-sizing: border-box; } .lk-contact-container { max-width: 1080px; margin: 0 auto; } /* HERO */ .lk-contact-hero { text-align: center; max-width: 780px; margin: 0 auto 42px; } .lk-contact-eyebrow { display: inline-flex; align-items: center; gap: 8px; background: var(--blush); color: var(--taupe); padding: 8px 16px; border-radius: 50px; font-size: 12px; font-weight: 700; letter-spacing: 1.3px; text-transform: uppercase; margin-bottom: 18px; } .lk-contact-eyebrow span { width: 6px; height: 6px; border-radius: 50%; background: var(--taupe); } .lk-contact-hero h1 { color: var(--brown); font-size: clamp(38px, 5vw, 62px); line-height: 1.1; letter-spacing: -1.5px; margin: 0 0 18px; font-weight: 700; } .lk-contact-hero p { color: var(--muted); max-width: 650px; margin: 0 auto; font-size: 16px; } /* WELCOME BANNER */ .lk-contact-welcome { background: var(--brown); border-radius: 22px; padding: 30px 32px; color: #FFFFFF; margin-bottom: 35px; display: flex; align-items: center; gap: 20px; } .lk-contact-welcome-icon { flex-shrink: 0; width: 54px; height: 54px; border-radius: 16px; background: rgba(255,255,255,.12); display: flex; align-items: center; justify-content: center; } .lk-contact-welcome-icon svg { width: 26px; height: 26px; } .lk-contact-welcome h2 { color: #FFFFFF; font-size: 23px; line-height: 1.4; margin: 0 0 5px; } .lk-contact-welcome p { color: rgba(255,255,255,.86); margin: 0; font-size: 14px; } /* CONTACT CARDS */ .lk-contact-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 18px; margin-bottom: 38px; } .lk-contact-card { background: var(--card); border: 1px solid var(--border); border-radius: 21px; padding: 27px 23px; box-shadow: 0 8px 28px rgba(64,53,51,.035); display: flex; flex-direction: column; min-width: 0; transition: transform .2s ease, box-shadow .2s ease; } .lk-contact-card:hover { transform: translateY(-3px); box-shadow: 0 14px 35px rgba(64,53,51,.07); } .lk-contact-card-icon { width: 50px; height: 50px; border-radius: 15px; background: var(--soft); color: var(--brown); display: flex; align-items: center; justify-content: center; margin-bottom: 18px; } .lk-contact-card-icon svg { width: 24px; height: 24px; } .lk-contact-card-label { color: var(--taupe); font-size: 11px; font-weight: 800; letter-spacing: 1.2px; text-transform: uppercase; margin-bottom: 6px; } .lk-contact-card h2 { color: var(--brown); font-size: 19px; line-height: 1.4; margin: 0 0 10px; } .lk-contact-card p { color: var(--muted); font-size: 13.5px; line-height: 1.7; margin: 0 0 20px; } .lk-contact-card-link { margin-top: auto; } .lk-contact-card-link a { display: inline-flex; align-items: center; gap: 8px; color: var(--brown); text-decoration: none; font-size: 13.5px; font-weight: 700; overflow-wrap: anywhere; } .lk-contact-card-link a:hover { color: var(--taupe); text-decoration: underline; text-underline-offset: 4px; } .lk-contact-card-link svg { width: 17px; height: 17px; flex-shrink: 0; } /* EMAIL NOTICE */ .lk-contact-notice { background: #FCF6F4; border: 1px solid #EBDDD8; border-radius: 20px; padding: 25px 27px; margin-bottom: 38px; display: flex; align-items: flex-start; gap: 16px; } .lk-contact-notice-icon { flex-shrink: 0; width: 46px; height: 46px; background: var(--blush); color: var(--taupe); border-radius: 14px; display: flex; align-items: center; justify-content: center; } .lk-contact-notice-icon svg { width: 22px; height: 22px; } .lk-contact-notice h3 { color: var(--brown); font-size: 17px; margin: 0 0 6px; } .lk-contact-notice p { color: var(--text); font-size: 13.5px; margin: 0 0 10px; } .lk-contact-notice a { color: var(--brown); font-weight: 800; overflow-wrap: anywhere; text-decoration: none; } .lk-contact-notice a:hover { text-decoration: underline; text-underline-offset: 4px; } /* MAIN CONTENT */ .lk-contact-content { background: var(--card); border: 1px solid var(--border); border-radius: 24px; padding: 40px; box-shadow: 0 10px 35px rgba(64,53,51,.035); } .lk-contact-section { padding-bottom: 29px; margin-bottom: 29px; border-bottom: 1px solid var(--border); } .lk-contact-section:last-child { border-bottom: 0; padding-bottom: 0; margin-bottom: 0; } .lk-contact-number { color: var(--taupe); font-size: 12px; font-weight: 800; letter-spacing: 1.5px; margin-bottom: 7px; } .lk-contact-section h2 { color: var(--brown); font-size: 23px; line-height: 1.4; margin: 0 0 12px; } .lk-contact-section p { color: var(--text); font-size: 14px; margin: 0 0 13px; } .lk-contact-section ul { margin: 12px 0 0; padding-left: 22px; } .lk-contact-section li { color: var(--text); font-size: 14px; margin-bottom: 8px; padding-left: 4px; } .lk-contact-section li::marker { color: var(--taupe); } .lk-contact-info-box { background: var(--soft); border: 1px solid var(--border); border-radius: 16px; padding: 21px; margin-top: 18px; } .lk-contact-info-box h3 { color: var(--brown); font-size: 16px; margin: 0 0 7px; } .lk-contact-info-box p { margin: 0; font-size: 13.5px; } .lk-contact-info-box a { color: var(--brown); font-weight: 700; text-decoration: none; overflow-wrap: anywhere; } .lk-contact-info-box a:hover { text-decoration: underline; text-underline-offset: 4px; } /* CTA */ .lk-contact-cta { background: var(--blush); border-radius: 21px; padding: 32px; text-align: center; margin-top: 35px; } .lk-contact-cta h2 { color: var(--brown); font-size: 25px; line-height: 1.4; margin: 0 0 8px; } .lk-contact-cta p { color: var(--text); max-width: 590px; margin: 0 auto 19px; font-size: 14px; } .lk-contact-cta a { display: inline-flex; align-items: center; justify-content: center; gap: 9px; background: var(--brown); color: #FFFFFF; text-decoration: none; padding: 13px 24px; border-radius: 50px; font-size: 14px; font-weight: 700; transition: background .2s ease, transform .2s ease; } .lk-contact-cta a:hover { background: var(--brown-deep); transform: translateY(-1px); } .lk-contact-cta a svg { width: 17px; height: 17px; } /* MOBILE */ @media (max-width: 850px) { .lk-contact-grid { grid-template-columns: 1fr; } .lk-contact-card { padding: 23px 21px; } } @media (max-width: 768px) { .lk-contact { padding: 35px 14px 55px; } .lk-contact-hero { margin-bottom: 30px; } .lk-contact-hero h1 { font-size: 39px; letter-spacing: -1px; } .lk-contact-hero p { font-size: 14px; } .lk-contact-welcome { padding: 24px 20px; border-radius: 18px; align-items: flex-start; } .lk-contact-welcome h2 { font-size: 20px; } .lk-contact-welcome p { font-size: 13px; } .lk-contact-notice { padding: 21px 18px; border-radius: 17px; } .lk-contact-content { padding: 25px 19px; border-radius: 18px; } .lk-contact-section { padding-bottom: 25px; margin-bottom: 25px; } .lk-contact-section h2 { font-size: 21px; } .lk-contact-section p, .lk-contact-section li { font-size: 13.5px; } .lk-contact-cta { padding: 25px 20px; border-radius: 17px; } } @media (max-width: 430px) { .lk-contact-hero h1 { font-size: 34px; } .lk-contact-welcome { display: block; } .lk-contact-welcome-icon { margin-bottom: 14px; } .lk-contact-notice { display: block; } .lk-contact-notice-icon { margin-bottom: 13px; } }
Contact Littlekido

We're Here to Help.

Have a question about a product, need help with an order, or want to get in touch with Littlekido? We're happy to hear from you. Contact us using the email below, and our team will help you with your enquiry.

A Little Help Goes a Long Way.

One email is all you need for customer support, order enquiries, shipping questions, returns, and business enquiries.

Customer Support

Product Questions

Questions about product details, sizing, materials, features, availability, or choosing the right item? Send us your enquiry and we'll do our best to help.

help@littlekido.com
Order Support

Shipping & Delivery

Need an order update, tracking assistance, or help with a delayed, missing, damaged, or incorrect item? Contact us with your order details so we can investigate.

help@littlekido.com
Returns & Refunds

Need Help With a Purchase?

If you have a question about a return, exchange, refund, or product issue, contact our team. Please include your order number and relevant details.

help@littlekido.com

One Email for Everything

To keep communication simple, Littlekido uses one customer support email for all enquiries. Whether you're asking about a product, an existing order, a return, a refund, or a partnership, please contact us at:

help@littlekido.com
01

General Questions & Product Support

Our customer support email is the best place to start if you have questions about Littlekido products or your shopping experience.

  • Product descriptions, features, and specifications.
  • Product sizing, materials, and care information.
  • Product availability and pre-purchase questions.
  • Website or checkout questions.
  • General customer service enquiries.

Contact Customer Support

help@littlekido.com

02

Questions About an Existing Order

If you need help with an order you've already placed, email us with your order details. Our team can review the information available and help you understand the next steps.

  • Order status or tracking questions.
  • Delayed or missing shipments.
  • Damaged or incorrect items.
  • Address correction requests.
  • Questions about order cancellations, where applicable.

Help Us Locate Your Order

Please include your order number and the email address used at checkout. If your product arrived damaged or incorrect, include clear photos where possible.

03

Returns, Exchanges & Refunds

If you need help with a return, exchange, refund, or product quality concern, please contact us before sending an item back. Our team will explain the applicable process under our Returns & Refunds Policy.

Depending on the issue, we may request your order number, a description of the problem, and photos or other relevant information to help assess your request.

Returns & Refunds Support

Email help@littlekido.com and include your order number.

04

Business & Partnership Enquiries

We also welcome relevant business enquiries. If you're interested in working with Littlekido, you can contact the same email address.

  • Business partnerships and collaborations.
  • Wholesale or bulk order enquiries.
  • Brand and supplier proposals.
  • Other business-related questions.

Business Enquiries

Email help@littlekido.com with the subject line "Business Enquiry" and a short description of your proposal.

05

How to Get Help Faster

To help us understand your request and respond more efficiently, please include the following information where relevant:

  • Your order number, if your enquiry relates to an order.
  • The email address used at checkout.
  • A clear explanation of your question or concern.
  • Photos or other supporting information, if relevant.
  • Your preferred resolution, where you're requesting assistance with an issue.

Please avoid including full payment card details, passwords, or other sensitive information in your email.

06

Response Times

We aim to respond to customer enquiries as soon as reasonably possible. Response times may vary depending on enquiry volume, holidays, and the complexity of the issue.

If your enquiry requires investigation with a shipping carrier or fulfillment partner, resolving it may take additional time. We appreciate your patience while we review the matter.

For an existing enquiry, replying to your original email thread can help keep the relevant details together.

How Can We Help You Today?

Whatever your question, our customer support team is your first point of contact. Send us a message and we'll help you with the next steps.

Email Littlekido